1. DIGITAL PRODUCTS
All products and services offered by Beyond Concepts are digital goods and custom services intended for FiveM servers and related platforms.
2. DELIVERY
Digital products are delivered electronically.
Custom commissions will be delivered within the estimated timeframe agreed with the customer.
Delivery times are estimates and may vary depending on workload, project complexity, technical issues, or delays resulting from incomplete information provided by the customer.
3. REFUND POLICY
Due to the digital nature of our products and services:
No refunds will be issued once the product has been delivered.
No refunds will be issued once work has started.
No refunds will be issued due to a change of mind.
No refunds will be issued for incompatibilities caused by third-party resources or modifications.
By making a purchase, the customer acknowledges and accepts this policy.
4. CUSTOM COMMISSIONS
Custom work is developed according to the specifications provided by the customer.
Any modification, revision, expansion, or alteration that exceeds the originally agreed scope may require an additional payment.
5. SUPPORT
Support is provided through our official channels, including Discord.
Issues directly caused by errors attributable to Beyond Concepts may be reviewed and corrected when applicable.
Support is not provided for modifications made by third parties, leaked files, customer-edited resources, or unsupported frameworks.
6. LICENSE
Unless explicitly stated otherwise:
Products may not be redistributed.
Products may not be resold.
Products may not be leaked or publicly released.
Products may not be shared with third parties.
Products may not be claimed as the customer's own work.
The customer receives a license to use the purchased product.
Intellectual property rights and copyrights remain at all times the property of Beyond Concepts.
7. FRAUD & CHARGEBACKS
Fraudulent disputes, chargebacks, forced payment reversals, or any abuse of payment systems may result in:
Permanent blacklist.
Immediate termination of support.
Revocation of access to future products and services.
Reports submitted to the relevant payment provider.
8. LIMITATION OF LIABILITY
Beyond Concepts shall not be responsible for:
Problems caused by third-party resources, scripts, or modifications.
Incompatibilities resulting from configurations external to the delivered product.
Data loss caused by the customer or third parties.
Unauthorized use, modification, or distribution of purchased products.
Damages resulting from alterations performed by individuals other than Beyond Concepts.
9. ACCEPTANCE
By completing a purchase from Beyond Concepts, the customer confirms that they have read, understood, and fully accepted these Terms of Service, as well as the Refund Policy applicable at the time of purchase.
